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🔐 Recovery & troubleshooting

Move Your Wallet to a New Device

Plan a safer migration from backup verification to restored-account checks.

Funds live on the blockchain rather than inside your phone or computer. Moving devices is about restoring access to the right accounts, then checking addresses and networks before retiring the old device.

Illustration of wallet and network concepts
Illustration of wallet and network concepts
01 / RECOVERY PATH

Check prerequisites before taking action

Funds live on the blockchain rather than inside your phone or computer. Moving devices is about restoring access to the right accounts, then checking addresses and networks before retiring the old device.
  1. 01

    Stage 1

    While the old device works, verify the backup and note the account addresses.

  2. 02

    Stage 2

    Update the new device and install the wallet from a verified source.

  3. 03

    Stage 3

    Use the restore flow with offline credentials, not chat or email transfer.

  4. 04

    Stage 4

    Compare addresses and network visibility before responsibly clearing the old device.

02 / SAFETY BOUNDARIES

When should you pause?

Do not wipe the only working device before testing recovery. If it was stolen, review relevant account and approval risks.

Treat unexpected requests for private keys or recovery words as high risk. If authorization or transfer details are unclear, pause and verify independently before continuing.

Three checks before proceeding

  • Previous account addresses recorded
  • Offline credentials are usable
  • Restored addresses match expectations
xxxtoken · NEXT STEP

A clearer start to wallet security

Check the source, back up your recovery phrase, and review every transaction before signing.

⬇ Download NowDownload instructions and safety guidance are available on this site.